Delivery & returns

Last updated October 2026

Where I deliver

I currently deliver paperbacks and hardcovers to UK addresses only. If you’re outside the UK, you can still buy the Kindle eBook or read it with Kindle Unlimited through Amazon in your country.

Postage and delivery times

• UK postage is £4.49 per order, added at checkout.
• Please allow 7–14 days for delivery.
• Books are dispatched by my print partner and may arrive in their branded packaging.
• If you order more than one book, they may arrive in separate parcels on different days.

Payment

Payments are taken securely by Stripe. I never see or store your card details. You’ll receive an email receipt as soon as your order is placed.

Damaged, faulty or missing books

If your book arrives damaged or misprinted, or hasn’t arrived within 21 days, email [email protected] with your name, order details and (for damaged books) a photo. I’ll send a replacement or give you a full refund, including postage. You won’t need to send the faulty book back.

Changing your mind

Under UK consumer law you can cancel your order within 14 days of receiving your books. Email [email protected] to let me know, then return the books in their original condition within 14 days. I’ll refund the price of the books and the standard delivery cost within 14 days of receiving them back. You pay the cost of posting them back to me, and I’ll send you the return address when you contact me.

Bulk and business orders

Bookshops, book clubs and events can order multiple copies by invoice. Get in touch through the contact page with the books and quantities you need.

Content warnings

My books are dark romance written for adults (18+) and contain themes some readers may find distressing. Please read the content notes on each book’s page before ordering.

Contact

Kristy Ozolina, author · [email protected] · Contact form